GroupCarpool Frequently Asked Questions

Q: Are there recurring carpools?
A: No, not yet but we’ve made making a carpool as simple as possible to ensure that it won’t take you more than a few minutes to set up a new carpool.

Q: I am wondering how you protect your privacy with groupcarpool. I do not want my name, address, phone number, email or other details about me public on the internet. How do I ensure that a carpool list is shared only with my group?
A: The carpool link is secure and can only be circulated by the people who have it. Once the carpool is complete, the carpool can be deleted and archived.

Q: How can I delete or edit my GroupCarpools?
A: When you first create a carpool, you are emailed link to allow you to edit the settings of the carpool. From there, you can delete the carpool.

Q: Does GroupCarpool provide private password protected links?
A: Yes, we offer private password protected links to all of our business and paying customers. You can learn more about all of our enterprise features at http://www.groupcarpool.com/pricing or contact us directly at sales@groupcarpool.com

Q: Does GroupCarpool have an API or dedicated widget that I can embed or host on my website or application?
A: Although we do not have a publicly available API, we do provided dedicated links to anyone who starts a carpool. These links can be customized and protected in the paid versions and remain public in the free version. If you are interested in embedding GroupCarpool into your website or application, email us at partners@groupcarpool.com

Q: Is there a way to cut down on the emails sent every time someone is put into a car?
A: Paid versions of GroupCarpool have better email management where you can get digests sent hourly, daily, or weekly

Q: Can you take drivers off of a GroupCarpool?
A: Yes, absolutely. All you need to do is delete the car.

Q: Can you manage carpool sharing for a company's employees?
A: GroupCarpool is designed best for one off trips for events, retreats, or consulting opportunities. However, if you want an on-going recurring carpool, we are developing that right now and please inquire at partners@groupcarpool.com for more information.

Q: How do I search for a carpool?
A: Carpool links are private and cannot be searched for. You must be shared the link from your organizer.

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